Shop n Zip FAQs

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General Questions

General Shipping Information

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My Items

Returns

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General Shipping Information

Shipping fees

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Shipping schedule

Shipments depart weekly from San Francisco, CA. Items received after the cut-off days are shipped the following week unless you specify otherwise.

Shipping mode

Cut-off day for receiving items
delivered to Shop n Zip warehouse

Shipping day

Estimated transit time to Metro Manila

Estimated transit time outside of Metro Manila

AIR

Every Wednesday

Every Friday

5-7 days

10-12 days


We will send you an email when your order has been shipped by Shop n Zip. 

What items cannot be shipped?

The following are prohibited items: Strictly no ammunitions, toy guns (replicas), explosives, drugs and prohibited substances, pornographic and gambling materials, right-hand drive wheels, used tires, detergents containing surfactants, cigarettes, goods of commercial quantities, certain types of liquids, and other items that are in the list of prohibited items by the Philippine Bureau of Customs.