Globe Roaming Information For Postpaid Subscribers

1.   How to activate roaming for Globe Postpaid Subscribers?

For postpaid subscribers, roaming services are pre-activated. It is encouraged to call roaming hotline
(+63-7301212 ) before leaving the country for helpful tips while roaming.

2.   How to make domestic calls?

• When calling a landline, dial “+” + Country Code + Area Code + Telephone Number. Press SEND.

      (Korea and Japan roamers: Area Code + Telephone. No.)

• When calling a mobile phone, dial “+” + Country Code + Mobile Access No. + Mobile Number. Press SEND.

      (Korea and Japan roamers: Mobile Access No. + Mobile No) 

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3.   How to make international calls?

• When calling a landline in the Philippines, dial “+” + 63 + Area Code + Telephone Number. Press SEND.

       (Japan roamers: 001010 + 63 + Area Code + Telephone No)

• When calling a landline of a Network outside the Philippines, dial “+” + Country Code + Area Code + Telephone Number. Press SEND.

      (Japan roamers: 001010 + Country Code + Area Code + Telephone No)

• When calling a subscriber of a Mobile Network in the Philippines, dial “+” + 63 + Mobile Access No. + Mobile Number. Press SEND.

       (Japan roamers: 001010 + 63 + Mobile Access No. + Mobile No)

• When calling a mobile subscriber of a Network outside the Philippines, dial “+” + Country Code + Mobile Access No. + Mobile Number. Press SEND.

       (Japan roamers: 001010 + Country Code + Mobile Access No. + Mobile No)

• When Calling a roaming subscriber of Globe Telecom or subscriber of other Mobile Networks in the Philippines, dial “+” + Country Code + Mobile Access No. + Mobile No. Press SEND.

       (Japan roamers: 001010 + Country Code + Mobile Access No. + Mobile No) 

4.   How to receive calls?

• Just press "SEND" to receive calls.

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5.   How to send text messages

Use the International Number format when sending a message to someone - "+" country code + mobile access number + mobile number. (e.g. +6391XXXXXXX) 

6.   How do I get charged?

• When making calls within the country you are roaming (or when making domestic calls), you will be charged the Outgoing Voice Call Rate of the Roaming Partner** (if applicable).

• When making calls to countries other than where you are roaming, you will be charged the Outgoing Voice Call Rate of the Roaming Partner** (if applicable).

• When receiving calls from a landline/Globe Mobile subscriber/subscriber of another mobile network from the Philippines, you get charged the Incoming Voice Call Rate of the Roaming Partner** (if applicable) + Incoming International Roaming Calls (or Globe IDD Rate, applicable for Globe subscribers) +Overseas Comm. Tax. (For Japan Roamers, charges will be Globe IDD Rate)

• When receiving calls from a landline/from a mobile subscriber of a Network outside of the Phillippines/from a roaming subscriber of Globe or other Mobile Network (Foreign or Local), you will be charged the Incoming Voice Call Rate of the Roaming Partner** (if applicable) + Incoming International Roaming Calls (or Globe IDD Rate, applicable for Globe Telecom subscribers) + Overseas Comm. Tax. (For Japan roamers, charges will be Globe IDD Rate)

• When sending text messages to Globe Handyphone in the Philippines OR Mobile Subscriber in the Philippines , you will be charged PhP 0.50/PhP 1.00* + Outgoing Text Charges of the Roaming Partner** (if applicable)

• When sending text messages to Globe Handyphone Roamer, you will be charged PhP 0.50/PhP 1.00* + Outgoing Text Charges of the Roaming Partner** (if applicable)

• When sending text messages to Mobile subscriber of a Network outside the Philippines***, you will be charged P10.00 + Outgoing Text Charges of the Roaming Partner** (if applicable)

• When using WAP (Wireless Application Protocol), you will be charged the Roaming Partner’s IDD Rate + 15% surcharge + 10% VAT on surcharge.

• When using GPRS, Mobile Office (Fax/Data), you will be charged the Roaming Partner’s GPRS rate when using GPRS, while roaming partner’s IDD rate will be charged for Mobile Office. The 15% surcharge will be applied on both charges.

• When sending an MMS (Multi-Media Messaging Service) message, you will be charged the Outgoing MMS Charges of the Roaming Partner** (If applicable)

• When receiving an MMS message, you will be charged the Incoming MMS Rate of the Roaming Partner ** (if applicable).

*Charges apply for messages sent in excess of free message allocation. P0.50 rate applies to high-end plans, and P1.00 rate applies to low-end plans.

**A 15% Surcharge for Roaming Calls will be applied to all the Charges of the Roaming Partner such as:

• Outgoing Voice Call Charges and Incoming Voice Call Charges of the Roaming Partner;
• Call Charges for our Japan Roamers;
• Outgoing Text Charges and Incoming Text Charges of the Roaming Partner; and
• Outgoing MMS Charges and Incoming MMS Charges of the Roaming Partner
• An additional 10% VAT on the Surcharge for Roaming Calls will be reflected on your bill.

***Applicable only if the service is supported by the Network Provider and the subscriber’s handset is MMS capable.

• Please call the roaming hotline (+63-7301212) for the roaming charges specific to roaming destination.